What can The On Hold Solution® do for my business?
I have locations throughout the US. Can The On Hold Solution® service them all?
Will The On Hold Solution® work on my business telephone system?
Can I qualify for subscriber discounts?
Who writes the script and records my production?
Can I choose my own music?
How often can I change my production?
How do I change my production?
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What can The On Hold Solution® do for my business?
The On Hold Solution® turns wasted time and opportunity into something pleasant, entertaining and informative for the callers you place on hold. Instead of just silence or a risky radio station (which could be playing your competitors ad), your holding callers could be hearing about your new products and services, your other locations, the special sale coming up, and your appreciation for their patronage.
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I have locations throughout the U.S. Can The On Hold Solution® service them all?
Absolutely! The On Hold Solution® can be installed anywhere in the continental US, including Alaska and Hawaii.
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Will The On Hold Solution® work on my business telephone system?
Yes, with very few exceptions.
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Can I qualify for subscriber discounts?
Discounted pricing is available for multiple locations, extended terms and memberships in affiliated associations and Chambers of Commerce. Check the list on the Pricing and Availability page to see if your membership entitles you to a discount.
Special discounted pricing available for Domino's Pizza and Little Caesar's Pizza franchise owners. Contact us for details.
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Who writes the script and records my production?
Our staff of professional scriptwriters work closely with you to come up with a script that says exactly what you want to convey to your callers. You can do most of the writing yourself, or just supply us with the information, and we'll do the rest! Check out our message and script samples.
Our voiceover artists are some of the best in the business, professionals with years of experience in producing recordings that sound friendly and sincere. Male and female announcers are available; children and Spanish-speaking announcers, too.
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Can I choose my own music?
Yes! We have hundreds of selections to choose from, in a variety of styles and tempos, all fully licensed. Visit our music sample page to listen to some of them. We have far more samples than we can feature on the website, so contact us if you would like to hear something different.
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How often can I make changes to my production?
You may make unlimited updates to your message and music. We guarantee 48 business-hour turnaround on your updates.
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How do I change my production?
It couldn't be easier—you can either visit our home page and login to Focus, our patented online updating process, with your username and password and submit your changes online or e-mail, phone, or fax us your updates. We will download the new message to your system via the phone line within 48 business-hours. No tapes to handle, no buttons to push. We take care of everything remotely!
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