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FOCUSPOINT ACQUIRES AMERICA ON HOLD of New Jersey

Manassas, Virginia Monday, November 22, 2004 – Focuspoint, Inc., based in Manassas, VA, announced today they have closed on the acquisition of America On Hold of New Jersey. Terms of the sale were not disclosed.

Focuspoint’s President and CEO and founder, Creston M. Owen, made the following statement, “Today is a big day for the Focuspoint and America On Hold family. After months of negotiations, I am pleased to announce that the deal has been consummated. With this acquisition, Focuspoint will be one of the largest privately owned messages on hold companies in the nation. ”

America On Hold’s President and CEO, Rich Barclay commented, “My decision to sell the business to Focuspoint was easy. They had been servicing my client base for over 5 years with their professional scriptwriting, voice talent and production services. The transition will be seamless since our clients are already experiencing the top level of client services Focuspoint provides to their clients across the country.”

Mr. Owen said, “Rich’s decision to pursue other business interests helps us to accelerate the growth of our Focuspoint family. We have experienced consistent growth over the past five years through our sales efforts, grass roots marketing and a Client Services Department that boasts a 90+% client retention rate of our clients over our 10 years of providing information on hold services. Acquisitions like this help to support that growth.”

Focuspoint, Inc. (www.focuspoint.com) is a full service customized messaging company, featuring “The On Hold Solution”® - America’s Premiere Message On Hold Service and “The Total Call Solution”® - designed specifically for the pizza and food delivery industry. Focuspoint owns the US Patent for their Internet on line update process. Focuspoint started as a division of Falcon Communications Solutions, Inc. (www.falconcome.net) in 1995 and became their own entity in 2000. Focuspoint is currently servicing thousand of customers in 48 states and is endorsed by 19 associations across America. Focuspoint is based in Manassas, Virginia.


 


 

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