Focuspoint is a full service message and music on hold company providing opportunities for your company to communicate the information your customers and prospects need to know.
Our trademarked services include: The On Hold Solution® and The Total Call Solution®, and The Total Marketing Solution_Mark_10pt.gif) .
The On Hold Solution® is "America's Premier Customized Message on Hold Service" providing your customers with an enhanced purchasing experience at times when it is necessary to place your callers on hold.
The Total Call Solution® is specifically designed to increase the sales of featured specials and side items by presenting the caller with a consistent unified greeting before the call rings in your store. The Total Call Solution® includes the On Hold Solution® as well as Night Answer and Holiday features to greet the caller when your store is closed and to communicate your regular business hours.
The Total Marketing Solution is an audio point of sale marketing service that provides in store music and voice messaging to entertain, inform and entice customers who are already in your store and ready to buy.
All three products feature:
- Free installation with no equipment to buy, lease, or rent
- Professionally recorded messages and fully licensed music
- Unlimited message updates
- 48-business hour turnaround on all updates
- Online message script updating
Production Services
If you are in need of professional scriptwriting and recording for your Call Center, ACD, IVR or voicemail system, simply click on the Production Services link to learn how our team of professionals can create a compelling message for you.
View our "Script Tips"- a short list of ideas for important information you can include in your customized message.
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On Hold Solution
